Common questions.

Yes. Browsing the live auction feed, watching bid activity, and previewing beats is completely free and requires no account. You only need to create a free account when you want to place a bid.

Create a free buyer account, add a verified payment method, and enter your bid amount on any active auction page. Your bid must exceed the current highest bid. A $25 deposit hold is placed on your card to confirm your bid is serious — this is released immediately if you are outbid.

When you place a bid a $25 hold is placed on your payment method. This is not a charge — it's a temporary authorization that confirms your commitment to the bid. If you are outbid the hold is released immediately. If you win and complete payment the hold is applied toward your total. If you win and fail to pay the deposit is forfeited.

Your payment method is automatically charged the winning bid amount plus the 5% platform fee. You will receive a confirmation email with your license certificate and a unique transaction ID. The producer then has 7 days to deliver the full beat file to your account.

The 5% platform fee is charged to the buyer on top of the winning bid amount. It covers platform operations and ensures producers receive 100% of their winning bid. The fee is always shown clearly before you confirm your final bid.

You receive the license type the producer selected at listing — either Exclusive or Non-Exclusive. An Exclusive license gives you sole commercial use rights and removes the beat from the market permanently. A Non-Exclusive license gives you commercial use rights while the producer retains the right to license the same beat to others. Full details are in our Beat Licensing Terms.

All sales are final. Refunds are only issued if the producer fails to deliver a valid beat file within 7 days of payment, or if the delivered file is corrupt or materially different from the preview. Submit refund requests to legal@hastahaus.com within 14 days of the issue.

Yes. All payments are processed by Stripe, which is PCI DSS Level 1 certified — the highest level of payment security certification. Hasta Haus never sees, stores, or has access to your card number, CVV, or any payment details.

Every completed auction generates a unique transaction ID included in your license certificate. You can verify any license at any time at hastahaus.com/verify — no account required. This record is permanent and publicly accessible.

Producers have 7 days to deliver your beat file after payment. If they fail to deliver contact us at legal@hastahaus.com and we will investigate. Verified non-deliveries are eligible for a full refund processed within 14 business days.

A producer account costs $12 CAD per month with unlimited auction listings. Cancel anytime — no contracts or lock-in periods. Access continues until the end of your current billing period after cancellation.

100% of the winning bid goes to you. The platform fee is charged to the buyer on top of your winning bid — we never take a cut of your earnings. Your subscription fee is separate and fixed at $12/month regardless of how many beats you sell or at what price.

Yes. You can set any starting bid you want at the time of listing. The platform minimum is $12 — you can set it higher if you want to establish a floor. If you leave it at $12 the market decides what your beat is worth through competitive bidding.

You choose the duration at the time of listing — 24, 48, or 72 hours. The duration is fixed once the auction goes live and cannot be changed. Your auction starts immediately upon posting.

If an auction closes with zero bids it expires with no obligation on either side. You can relist the beat as many times as you want at no extra cost — your subscription covers unlimited listings.

Payouts are processed through Stripe Connect directly to your connected bank account. You must complete Stripe's identity verification process before receiving your first payout. Payout timing follows Stripe's standard processing schedule which is typically 2 to 7 business days after a completed auction.

You may list a beat on other platforms before it sells on Hasta Haus. However once an Exclusive auction closes and payment is completed you must immediately remove the beat from all other platforms. Listing an Exclusive beat elsewhere after it has sold on Hasta Haus is a violation of our Terms of Service and the buyer's license.

Yes. By listing a beat on Hasta Haus you warrant that all samples, loops, and interpolations are fully cleared and licensed for commercial use. Listing a beat with uncleared samples is a violation of our Terms of Service and makes you solely liable for any resulting copyright claims. See our Beat Licensing Terms for full details.

Beat files must be WAV format at minimum 24-bit 44.1kHz, or MP3 at minimum 320kbps. Preview files follow the same format requirements. The preview is what buyers hear during the auction — the full file is only released to the winner after payment.

Hasta Haus occasionally grants complimentary producer accounts to established producers for promotional purposes. If you're interested contact us at hello@hastahaus.com with your producer name and links to your work.

Hasta Haus is an exclusive beat auction platform built for serious producers and buyers. Producers list beats for time-limited auctions. Buyers compete in real time. The highest bid wins. Producers keep 100% of every sale.

Hasta Haus is operated from British Columbia, Canada. The platform is available globally subject to applicable local laws and sanctions restrictions.

Auction prices and winning bids are denominated in USD. Producer subscription fees are charged in CAD. Currency conversion fees and exchange rate variations are governed by Stripe's currency conversion policies.

Contact us at legal@hastahaus.com for disputes, support@hastahaus.com for technical issues, or use the contact page. We aim to respond within 2 business days.